A. Clean room
B. Friendly staff
C. Comfy beds

A. Musty odor
B. Broken shower head
C. Unstable toilet seat

Staff consistently provided attentive service, clearly aiming to meet all guest needs. The brewed coffee was excellent, complementing the decent continental breakfast, though a lack of protein options was a drawback. The air conditioning worked exceptionally well, and the pillows were quite comfortable. However, the shared areas could benefit from a bit more maintenance as they felt a little neglected, which detracted from the overall ambiance.

Amazing staff and decor!

My girls and I had such a lovely stay here! Tammy and Erin were super friendly and made us feel right at home. Just wish the air con worked a bit quieter. Totally worth it overall!

Cactus Inn And Suites has a lovely, welcoming ambiance. The staff were incredibly friendly and made every effort to ensure my comfort, creating a relaxing atmosphere that is perfect for seniors like myself. I truly appreciated their attentive service.

Better accessibility features for seniors would be beneficial.

I appreciated the convenient amenities like the refrigerator and microwave in the room. Those were lifesavers for snacks and leftovers. The brewed coffee each morning really helped kickstart my day. it was definitely enjoyable. However, I found some issues worth noting. The cleanliness was lacking, especially since the housekeeping didn't respond after I left the room service sign out. I came back to two days' worth of towels on the floor, which was disappointing. Also, the mattresses felt outdated. I could feel the springs. The bathroom door was excessively tight, making it quite a challenge to close. The overall renovation status showed in some areas, leaving behind an uneven finish. I did notice some electrical outlets were awkwardly placed between the beds, making it a hassle to charge devices near the air conditioning unit. While the continental breakfast provided decent options, it could use some additional protein offerings. Although the staff seemed genuinely eager to help, the room condition and cleaning seriously impacted my stay.

Flat-screen TV was great. room could use some upgrades.

The room was nicely equipped with a refrigerator and microwave, making it easy to store snacks and heat meals. The air conditioning worked perfectly, providing a comfortable atmosphere after a hot day out. Also, the continental breakfast had good offerings that got my day started right.

The exterior needs some maintenance and a fresh coat of paint.

Flat-screen TV was a perfect distraction, but the air conditioning was noisy.

The room featured a handy refrigerator and microwave, perfect for overheating leftovers after a long day. Air conditioning effectively chilled the space, offering relief from the summer heat.

Housekeeping proved inconsistent, with rooms not cleaned after hanging the service sign. two days' worth of towels remained untouched on the floor. The bathroom door requires fixing—it’s so tight that closing it feels like a puzzle. Many rooms still showed signs of a renovation in progress, leading to an uneven finish in some areas, and the outdated mattresses lacked the comfort you'd hope for on a long trip.

I really enjoyed the comfy pillows and the fantastic brewed coffee every morning, which helped kickstart my day. The cozy lounge area and inviting outdoor pool were perfect for unwinding after a long day. Just a heads up, the air conditioning worked great, but it could have used a simple cleaning anyway. 😊

Couldn't recommend more for a brief weekend stay

Comfortable room, convenient amenities, with a flat-screen TV that made relaxing easy after exploring the city, and the air conditioning effectively cooled the space, allowing for a restful night of sleep. Located just 60 km from the nearest airport, this hotel provides a great base for weekend adventures.

Loved everything.